Etiquettes of Hotel Staff That Can Make Your Stay Better

We have often witnessed that in the hospitality industry, people seem to overpromise and under-deliver. But the golden “mantra” is to under-promise and over-deliver, which is exactly what, has made Ramada one of the best hotels in the Bronx, New York. The hotel industry is heavily dependent on its staff. Therefore, the behavior, etiquette, and mannerisms of the hotel staff can either make or break the stay of the esteemed guests. Below are the points that explain how the etiquette and manners of staff affect the hotel business. They are as follows:

A well-groomed staff creates an inviting atmosphere.

A neat, clean look and a happy attitude are two of the first things that seek the attention of the guest. How often have we visited a hotel where the staff was shabby and not well-behaved? Well, NEVER! It’s a fact that people like to visit places where they feel warmth and a welcoming atmosphere.

It is because of the well-groomed and composed staff that Ramada has become one of the best hotels in the Bronx, with a high rate of re-visits by our customers. Nothing is more rewarding to us than earning a loyal guest for our premises.

Understanding guests’ behavior and being polite to them

Every day, the hotel staffs meet so many new faces, but none are similar. Some guests are polite while others are picky; some are angry while others just don’t care. But irrespective of the mood of the customer, what is important is that the staff is treating the guests well.

Our well-trained staff team at Ramada understands very well that each person must have had certain experiences that caused a particular behavior. No matter how bad your day is, our staff at Ramada will always treat you with politeness, and that is what makes us stand out from the crowd and makes Ramada the best hotel in the Bronx, which is located near Yankee Stadium.

Welcome the guests with a smile.

It is always appreciated when we welcome our guests with greetings as per the time of day. No matter at what time you visit us, the groomed and composed staff will welcome you and attend to all your needs during your stay with us at Bronx Ramada, as we believe your wish is our command.

• The front desk staff should be well-versed in all the information related to rooms and facilities available and nearby places for leisure for the guests. Ramada has talented and well-informed front desk employees working for it to maintain its position as one of the best hotels in the Bronx, New York.

• To be a good listener. The staff in the hotel industry must be good listeners so that they can understand the customer’s needs and provide the best available solution to them. 

For the above reasons, it is necessary to hire staff with good etiquette and manners so that long-term relations and loyalty can be built with the guests while providing them with a comfortable stay at the best hotel in the Bronx near Yankee Stadium, The Ramada.